Shipping Policy
At Fabribbon, a brand of The Blue Ribbon International, we are committed to providing reliable and transparent delivery of our flooring and wall-covering products across India. We supply products through reputed logistics and transportation partners based on product type, order quantity, destination and shipment weight.
Shipping Coverage
We provide shipping services across India (Pan-India) through reputed logistics and transportation partners. Delivery availability may vary depending on the customer's PIN code, location, product availability and logistics connectivity.
Order Processing & Delivery Time
For products marked "In Stock", the average delivery time is 7–10 working days. Made-to-order products may require additional processing and sourcing time and may take 10–15 working days. The applicable estimated delivery timeline will be communicated at the time of order confirmation.
Shipping Charges
Shipping charges are determined based on shipment weight, order quantity, product dimensions, delivery location and logistics partner charges. For smaller orders, a flat shipping charge of ₹300 may apply, where applicable. For certain shipments, transportation may be arranged on a To-Pay basis, in which case applicable transportation or freight charges may be payable by the customer to the logistics provider.
Dispatch & Tracking
Once the order is dispatched, available shipment and delivery details will be shared with the customer through WhatsApp and email. Where available, a tracking number or shipment reference will also be provided.
Delivery Delays
Delivery timelines are estimated and may be affected by logistics delays, weather conditions, natural events, transportation disruptions, holidays, regional restrictions, remote locations, incorrect or incomplete delivery information, or other circumstances beyond our reasonable control.
Delivery Address
Customers are responsible for providing a complete and accurate delivery address, including name, house or building number, street or area, city, state, PIN code and contact number. Fabribbon / The Blue Ribbon International will not be responsible for delays or additional transportation charges caused by incorrect or incomplete delivery information provided by the customer.
Inspection at Delivery
Customers are advised to inspect the external condition of the package or material at the time of delivery. If the package appears visibly damaged, please take photographs or videos, note the issue with the delivery or logistics partner where possible, and contact us as soon as possible through WhatsApp or email with the order details and supporting photographs or videos.
Partial Delivery
Depending on product availability and logistics arrangements, an order may be dispatched in more than one shipment. If partial dispatch is required, the customer will be informed through WhatsApp and/or email.
Delivery to Remote Locations
Delivery to remote, restricted or difficult-to-service locations may require additional transportation charges or additional delivery time. If additional freight is applicable, the customer will be informed before dispatch wherever reasonably possible.
Shipping Support
For shipping or delivery-related questions, please contact Fabribbon, a brand of The Blue Ribbon International, at 9694487555 via call or WhatsApp.
Important Note
Fabribbon supplies flooring and wall-covering materials only. Installation services are not included in the product price or shipping service unless separately agreed in writing.