Privacy Policy
At Fabribbon, a brand of The Blue Ribbon International, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store and protect your information when you visit or use our website, products and services.
Information We Collect
When you browse our website, create an account, place an order, make an enquiry or contact us, we may collect information such as your name, mobile number, WhatsApp number, email address, billing and delivery address, PIN code, order details and other information that you voluntarily provide.
Payment Information
Payments on our website may be processed through Razorpay or other authorized payment service providers. We do not directly store your complete debit card, credit card, banking or other sensitive payment credentials on our servers. Payment information is processed securely by the applicable payment gateway in accordance with its security and privacy practices.
How We Use Your Information
We may use the information collected to process and fulfil orders, arrange delivery, communicate order and payment updates, respond to enquiries, provide customer support, manage your account, improve our products and website, prevent fraud and comply with applicable legal and regulatory requirements.
Order & Communication Updates
When you place an order or submit an enquiry, we may contact you through WhatsApp, SMS, phone or email regarding order confirmation, payment confirmation, dispatch updates, delivery information and customer support.
WhatsApp Communication
Where you provide a WhatsApp-enabled mobile number, we may use WhatsApp to communicate order, delivery, enquiry and customer support information. You can contact Fabribbon on 9694487555 for assistance.
Cookies
Our website may use cookies and similar technologies to maintain website functionality, remember preferences, improve user experience, maintain shopping cart and account sessions, and understand website usage. You can manage cookie preferences through your browser settings where applicable.
Third-Party Services
We may use trusted third-party service providers for payment processing, website hosting, analytics, communication, security, logistics and other operational services. These providers may process information as necessary to provide their respective services and may have their own privacy policies.
Data Security
We take reasonable technical and organizational measures to protect your personal information against unauthorized access, misuse, loss, alteration or disclosure. However, no method of electronic transmission or storage can be guaranteed to be completely secure.
Information Sharing
We do not sell or rent your personal information. We may share relevant information with trusted service providers, payment gateways, logistics partners or other authorized parties when necessary to process your order, provide services, communicate with you, prevent fraud or comply with applicable law.
Data Retention
We retain personal information for as long as reasonably necessary for order fulfilment, customer support, business records, dispute resolution, security and compliance with applicable legal requirements.
Your Rights
Subject to applicable law, you may request access to, correction of or clarification regarding the personal information we hold about you. You may also contact us regarding concerns about the use of your personal information.
Children's Privacy
Our website and services are intended for general customers and businesses and are not specifically directed toward children. We do not knowingly request or collect personal information from children for independent commercial transactions.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business, website, services or applicable requirements. Any updated version will be published on this page with the revised date where appropriate.
Contact Us
If you have any questions, concerns or requests regarding this Privacy Policy or your personal information, please contact us.
Brand: Fabribbon
Company: The Blue Ribbon International
Phone / WhatsApp: 9694487555